Position
We are looking for a solution-oriented Senior Business Analyst to gather and translate business needs into actionable insights. You’ll define goals, support strategy, and bridge tech and business. Strong communication and ownership are key.
Responsibilities and duties
Develop relationships with clients at the lead or manager levelParticipate in client meetings with clear objectives, content, and desired outcomesManage expectations with clients and internal teamsWork closely with clients to gather technical requirements and understand key project details and objectivesPresent development deliverables to clients and educate them on best practices and methodologiesParticipate in new business pitchesUnderstand client business challenges and long-term objectives in the context of broader business goalsGather and document business requirements in artifacts like business requirements documentsEvaluate business processes and map them to the digital experience platformDistill requirements into themes, epics, stories, and tasksAssist in building strategy, vision, and roadmap for the clientPrioritize work across implementation workstreams in collaboration with the project teamBuild and present project-level reporting and dashboards to client stakeholdersApprove sprint deliverables against stated requirementsNegotiate with client stakeholders on complex decisions affecting project and business outcomesFollow and improve upon repeatable methodologies for digital experience deliveryManage, prioritize, and maintain backlogParticipate in workshops and brainstorming sessionsContribute to the creation and maintenance of sprint plans, themes, and epics with PM, PO, and other teamsGuide the work of others and provide on-the-job training
Qualifications and skills
Have 5 years of business/systems experienceDemonstrate 3 years of subject matter expertise in at least one focus area (business analysis, systems analysis, product ownership)Possess 5 years of digital project oversight experienceHave 3 years of Agile experience in digital experience solution buildsHave 3 years of experience with practice platforms, CMS/DXP concepts, and modern Martech solutionsStay up to date on practice platform offerings, CMS/DXP concepts, and modern Martech trendsUse task management tools such as JIRA (preferred)Convey advanced business requirements through clear documentationDemonstrate excellent verbal and written communication skillsInteract professionally with executives, managers, technical experts, and subject matter expertsHold a high school diploma or equivalent (required)
What we offer
- A decent salary level, which allows you to think about our mutual success and not about tomorrow.
- Flexible working hours. You create your own schedule.
- Possibility to work remotely. You prefer home office or traveling around? Easy, that's exactly how we operate.