Ecommerce Support Services  

Hands-on long-term ecommerce support and maintenance services for high-volume online enterprises.

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An ecommerce enterprise is a lot of work to do. Leave the technical stuff to us.

UX Design

CX Improvement




Hands-on ecommerce Support & Maintenance Services

Our team of experts can handle everything from ecommerce website design, development and hosting to performance optimization, and analytics setup — a comprehensive suite of services to ensure you are able to maximize your online success.

Scale your operations
Provide omnichannel CX
Internationalize and get global reach
Level up personalization
Get integrations with best-of-breed time-tested services
Leverage next-level customization
Improve your ecommerce analytics
Keep your platform up-to-date
Ensure advanced security
Develop new features

Ecommerce Website Audit

Taking a website performance audit will help us determine where your enterprise stands against other players in the ecommerce industry, including your strengths, weaknesses, and growth opportunities.

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Failproof Website Optimization

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Upgrades, updates, patches

We will check that your online shop runs smoothly (including all links, forms, etc.). Your website's functionality (load times, usability) will be tracked. We will update your ecommerce platform as well as any plugins or third-party services to patch any security holes.

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Infrastructure optimization

To speed up your ecommerce website, we will select a reputable web hosting, implement a content delivery network, and optimize your media files. A website monitoring tool will help us keep an eye on things like caching, SSL encryption, and overall site performance.

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In order to prevent any performance issues with the website, we will be performing routine software ecosystem health checks to guarantee that all software components are up-to-date and operating as intended.

Ecommerce UX Best Practices

We will map CX pain points and utilize ecommerce UX design best practices to create an intuitive and seamless shopping experience for your website.

User Testing (web, mobile, tablet)
User Journey Testing / Customer Journey Mapping
Checkout audit
Review of merchandising effectiveness
Review of product positioning
Opportunities for automation and enhancements
Review of analytics tracking

Full-scale Ecommerce support On Top Platforms

Salesforce Commerce Cloud

We will keep your SFCC online shop running smoothly so that you can provide your customers with an exceptional omnichannel experience and increased personalization. Let’s work together to expand your brand’s international profile.

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Adobe Commerce / Magento

When it comes to supporting your Adobe Commerce enterprise, we can have an unlimited number of customization options available. There are hundreds of plugins available to automate your day-to-day tasks.

Shopify Plus

Since we're fans of SaaS, Grinteq is happy to take care of Shopify Plus. Let's create an attractive interface and an intuitive system for managing content that will help you build trust with your customers.

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Seamless 3rd-party Ecommerce Integrations

Let’s showcase your dedication to your customers' convenience and satisfaction by adding trusted, tried-and-true services. Customers' loyalty is fundamental to the long-term health of your ecommerce project.


Streamlining processes, such as pricing, inventory, and product display, will increase productivity and sales while reducing labor costs. Adding WMS / IMS services can also enhance decision-making by reducing errors and increasing data accuracy.


Let’s streamline administration tasks associated with product management, as well as improve inventory counts and sales data accuracy. Moreover, centralizing product data can improve order processing and fulfillment, as well as supply chain management.


Let’s build comprehensive customer database, and get insights into customer behavior. Enhance your marketing efforts and target the right customer segments.


Add order tracking, order management, shipping label generation, and more. automate and streamline the entire process of receiving and fulfilling customer orders, leading to increased efficiency and accuracy,

Digital payment

Provide your customers with a variety of payment options, including credit card processing and digital payment systems such as PayPal, Stripe, or Braintree. Ensure fraud detection and prevention measures, helping to protect your business and your customers from potential losses.

Cross-border logistics

Reduce the high costs of importing and exporting by streamlining international shipping procedures. Gain access to international markets and overall supply chain optimization.

Loyalty programs

We’ll put into action any plan you have for a customer loyalty program, whether it's points- or tiers-based rewards, cash-back, or exclusive discounts for members.

IT outsourcing models

Development team extension

Benefit from long-term commitment of developers, strategists and other experts who will work exclusively on a particular project.

On-demand service

Get more flexibility to co-create with our developers on a project-by-project basis.

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& Trusted IT Partner

We'll back your ecommerce enterprise with the attention and resources it needs to achieve your business goals and take full advantage of opportunities for sustained expansion. Grinteq is a team of highly experienced programmers and architects. There will be no unnecessary delays or bureaucratic roadblocks on your path to quality, and you will always be our top priority.

Get 24/7 Ecommerce  Support

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