SFCC Cartridge update and support for the AI platform powering the ecommerce revolution.

SFCC cartridge update and support

1+

billion historical transactions captured

400+

million unique consumers

60%

reduction in fraud-related costs

Business environment

The sky-rocketing growth of online sales has caused the rise of ecommerce fraud. According to Juniper research, ecommerce merchant losses to online payment fraud will see an increase of 52% and exceed $25 billion in 2024.

AI and Machine Learning solutions are the way to deliver a safe and seamless checkout experience customers expect. By processing huge amounts of data, these kinds of tools help to make an analytical decision whether to approve or decline a transaction.

Project brief

Riskified is the AI platform powering the ecommerce revolution. It collects and analyzes ecommerce data to spot patterns, recognize opportunities for increased revenue and reduce risks. The solution has reviewed millions of transactions and approved billions of dollars of revenue for brands, including Fortune 500.

Riskified enlisted Grinteq as its ecommerce development partner to update the existing SFCC cartridge.

Services

Development

Support

Tech

SFCC

Discuss my project

challenge

With the development of the SaaS solution, there was a strong need to add more functionality to the Salesforce Commerce Cloud cartridge that would affect the front-end actions for the customer.

The focus of the project was the overall technical analysis of the cartridge and its health with the fast bugs elimination and required upgrades to the system.

Solution

After the comprehensive technical evaluation of the Riskified cartridge, we fixed identified bugs and made necessary improvements to enhance its security, checkout fraud detection flow, and site analytics.

Within the required timelines, Grinteq added new functionality, incorporating features that included the log in, account creation, and reset passwords activities.

Impact

With the upgrades, Riskified has become stronger for SFCC merchants to generate extra ecommerce sales, mitigate fraud and build trust with their customers.

See more of our work

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Elevating the legendary haute couture brand with cutting-edge Salesforce Commerce Cloud capabilities.

Smooth transition to the fully-fledged dog wellness platform on Shopify.

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